LogiTrack

The Challenge

A leading African logistics company was struggling with manual processes, inefficient dispatch systems, and lack of real-time visibility into their fleet operations. They needed a comprehensive digital transformation that would scale with their growing business while maintaining operational efficiency.

Our Solution

We built a custom enterprise web platform that digitized their entire logistics operation. The system provides real-time fleet tracking, automated dispatch, comprehensive analytics, and role-based access control for different stakeholders across the organization.

Key Features

• Real-time fleet tracking with GPS integration and route optimization
• Automated dispatch system with intelligent routing and driver assignment
• Comprehensive analytics dashboard with KPI tracking and performance metrics
• Role-based access control (RBAC) for admins, dispatchers, drivers, and clients
• Audit trails and compliance reporting for regulatory requirements
• Customer portal for real-time shipment tracking and notifications
• Mobile app for drivers with offline-first capabilities

Technical Stack

The Results

Implementation & Training

Beyond building the platform, we provided comprehensive staff training for all user roles, from dispatchers to drivers. We created detailed technical documentation and conducted hands-on workshops to ensure smooth adoption across the organization.

The legacy system migration was handled with zero downtime, ensuring continuous business operations throughout the transition. We implemented a phased rollout strategy that allowed the team to adapt gradually while maintaining service quality.

Post-launch, we continue to provide ongoing support through our Fractional Engineering Team retainer, handling feature iterations, infrastructure monitoring, and security updates.